Privacy policy

Privacy Policy

This Privacy Policy explains how Part Shop Midori, LLC (referred to as "we," "us," or "our"), located at 613 SW Pine Island Rd, STE 19, Cape Coral, FL 33991, collects, uses, and discloses information about you when you visit, shop, or interact with our website.

1. Information We Collect

We collect information to process your orders, provide customer service, and improve your shopping experience. This information generally falls into two categories:

  • Personal Information: Information you actively and knowingly provide to us, such as when you create an account, place an order, or subscribe to our newsletter. This may include:

    • Contact Details: Name, email address, phone number, and shipping address.

    • Payment Information: Payment card details (which are securely processed by third-party payment processors and are not stored by us) or other payment details.

    • Account Credentials: Username and password.

  • Device and Usage Information (Automatically Collected): When you browse our site, we automatically collect data about your device and interaction. This may include:

    • Technical Data: IP address, browser type, operating system, and unique device identifiers.

    • Browsing Activity: Pages viewed, time spent on pages, referral sources, and clickstreams.

    • Cookies and Tracking: We use cookies and similar technologies to track your activity on our website. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following primary purposes:

  • Order Fulfillment: To process transactions, ship your products, and manage returns and exchanges.

  • Communication: To send you order confirmations, tracking information, technical support, and answer your inquiries (7 days a week).

  • Marketing: To send you our newsletter, which includes new part releases, tech articles, and exclusive discount codes (if you have opted in).

  • Improvement: To analyze website traffic and user behavior to troubleshoot issues and enhance the design and functionality of our online store.

  • Security: To detect and prevent fraudulent transactions, prevent fraud-based shipping issues, and maintain the security of our services.

3. Sharing Your Information

We do not sell your Personal Information to third parties. We may share your information with the following trusted entities only as necessary to conduct our business operations:

  • Service Providers: We share necessary data with third-party vendors who perform services on our behalf, such as payment processors, shipping carriers (e.g., FedEx, UPS), and email marketing platforms.

  • Affiliated Companies: We may share information with our related entities, Car Shop Midori and Auto Shop Midori, to streamline customer support, service scheduling, and specialized technical advice.

  • Legal Compliance: We may disclose information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes or protect our rights and property.

 

4. Data Security

 

We implement reasonable security measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is ever completely secure, so we cannot guarantee absolute security.

5. Your Choices and Rights

  • Opt-Out of Marketing: If you receive marketing emails from us, you can unsubscribe at any time by following the instructions at the bottom of the email.

  • Access and Correction: You may review and change your personal information by logging into your online account. For any other data access requests, please contact us directly.

  • Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.

6. Updates to This Policy

We may update this Privacy Policy from time to time. We will post the new version on this page and revise the "Last Updated" date at the top of the policy. Your continued use of the website after any changes constitutes your acceptance of the new policy.

7. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Part Shop Midori, LLC

613 SW Pine Island Rd, STE 19

Cape Coral FL 33991

Email: sales@partshopmidori.com

Phone: +1-239-810-8226